1. Veema Education will send confirmation of your booking once payment is successfully received.
2. At the start of a training session, you must agree to Veema’s Housekeeping and Ground Rules on:
- Being present
- Switching off mobile phones
- Muting microphones when not talking
3. This is a live training session, so you will only receive course materials if you attend.
4. Unless previously agreed in writing before a training event, video recordings of courses will not be available.
5. Our online courses are recorded and we may use the recordings in marketing material and on our website. We will never share your personal data without your consent.
6. Booking details can be amended up to 14 days before an event by emailing firstname.lastname@example.org.
7. To cancel a booking, please email email@example.com as soon as possible. Full refunds cannot be made for cancellations made less than 6 weeks before the event.
8. If you cancel a booking and wish to transfer onto another course we can only do this if there is the availability. You may be asked to pay any difference in price.
9. Refunds for cancelled bookings will be made up to 28 days after the training end date. To ensure correct processing, please provide Veema Education with all relevant bank details, including Swift Code and IBAN, if applicable.
10. Veema Education and Veema Education staff will not ask you to share personal data. With group bookings, we are not liable for any personal data you or colleagues in your school choose to share during an online course.
11. You are responsible for turning off notifications on all electronic devices.
12. Veema Education reserves the right and without liability to cancel an event if there are too few bookings or for other reasons beyond its control. We will, of course, endeavour to give adequate notice of any cancellation.
13. Only registered delegates can attend a training course. Unregistered delegates will not be granted access.
14. Veema Education reserves the right to postpone an event to another date and time. If you cannot attend we will refund you in full.
15. All resources and material provided remain the intellectual property of Veema Education and so must not be sold or used on our behalf for any paid training events you might run.